For Venues

No! Wifi Waiter integrates into your existing wifi network. You only need to configured us as a third party captive portal on your existing network. Below are some of the network solutions used by our existing customers:

  • Cisco Meraki
  • Cisco
  • Ruckus Wireless
  • Aruba Networks
  • Mist
  • Unbiquiti

Wifi Waiter is integrated with online payment gateway. Users can pay using their credit card or debit card.

Vendors register on our platform with their bank details. The online payment gateway transfer the order amount directly to their bank account.

The venue has to market the service through table tents, banners, posters, etc. Wifi Waiter provides marketing designs and template that the venue could use.

No. To offer free wifi, the venue will have to create a separate SSID and offer the internet. Wifi Waiter gives restricted access only to the ordering portal to make the transaction safe and secure.

Users can simply connect to the wifi again when they want to order and the order portal will automatically load up on the log-in screen.

All versions of iOS, Android and Windows phones are supported. Other devices like tablets and laptops can also access the portal by connecting to the wifi.

For Restaurants

Podcasting operational change management inside of workflows to establish a framework. Taking seamless key performance indicators offline to maximise the long tail. Keeping your eye on the ball.

Efficiently unleash cross-media information without cross-media value. Quickly maximize timely deliverables for real-time schemas.

For Consumers

Go to wifi settings on your phone and connect to the wifi SSID at the venue. The name of the wifi is usually set to “Wifi Waiter @ [venue name]”. On connection to the wifi the log-in page automatically loads up on most phone. In some Android phones, you will get a notification to sign-in, which you have to tap on to access the ordering portal.

No. Wifi Waiter doesn’t provide access to internet. It only allows access to the ordering portal.

You will get a text message when the order is ready, or the service staff will bring the order to you at the table. You can disconnect from the wifi or switch to other free wifi offered by the venue.

The menu shows descriptions of ingredients. If it doesn’t give you enough information, you can ask the staff at the counter or include instructions while confirming the order to avoid any items you don’t want.

You can’t make a refund request through the portal. The staff at the counter has control on issuing refunds.

On some phones, the log-in screen might not load up automatically. In this case, open the browser and open If the ordering portal is not loading up, then you are not connected to the network correctly, check wifi settings.

Got More Questions?

Email your questions to us